Upon placing an order, our dedicated team will promptly retrieve your selected items from our warehouse and thoughtfully prepare them for shipment. While we endeavor to dispatch your package at the earliest opportunity, we kindly request your patience during the processing period. We general process your order in 24hr upon receiving your purchase but please allow a grace period up to 72 hours at the latest.
Upon the shipment of your order, you will promptly receive an email notification with confirmation email, accompanied by a tracking number for your reference. Additionally, within this email, you will find a convenient link that allows you to effortlessly monitor the progress of your shipment.
Q: How can I track my order?
Your shipping confirmation email will conveniently feature a 'Track Order' button Should you wish to check the status and whereabouts of your order, simply revisit the shipping confirmation email.
If you have not yet received a shipping email, please rest assured that your order is actively undergoing the processing stage. We kindly ask for your patience as our dedicated fulfillment team diligently strives to prepare and dispatch your order with the utmost care and efficiency.
Q: Help! I think my order is may be lost!
Worried that your order was lost in transit? If your order isn't showing up through the tracking link, your tracking number may update to advise of delayed delivery date.
Please give the tracking number time to update. If your item still hasn't been delivered within 30 days, please contact us immediately so we can solve the issue.
Q: which country do you ship to?
Check this list for your country:
Country
Processing
Shipping
United States
1-3 Day
7-12 Days
Canada
1-3 Day
8-13 Days
Mexico
1-3 Day
10-14 Days
Australia
1-3 Day
8-13 Days
United Kingdom
1-3 Day
8-13 Days
Germany
1-3 Day
9-14 Days
France
1-3 Day
9-14 Days
*Note The chart above is meant give you a general idea.
We will be shipping products from either our United States or China warehouse. Processing Time may vary, but it can take 2-3 days for your package to process before delivery and delivery time can take up to 7-15 days.
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